Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Lovely Service
Limited Dining Options
Small Rooms
7.2/10
Very good
Rooms
6.8
Location
8.6
Service
7.8
Dining
6.2
Guest reviews
7.2/10
based on 5 reviews
8.0
8.0/10 based on 2311 reviews
Joanne
United Kingdom,
April
2024
7.0/10
The hotel is conveniently located near Shijo and Karasuma stations, offering a nice place to relax and chat with friends. The rooms, though a bit chilly at first, can easily be warmed up. The friendly service at breakfast stood out, but could be more welcoming overall. The dining experience needs improvement in variety. The facilities are adequate, but some upgrades could enhance the experience.
Rooms
7.0
The rooms were a little chilly at first but warmed up quickly. They were on the small side, which was unexpected.
Service
7.0
The service, especially at breakfast, was lovely and kind, but could be more friendly and engaging.
Location
8.0
The hotel is in a good location near both subway stations, with options for dining and shopping nearby.
Dining
6.0
The dining options were limited and could use more variety. The Tuscan cheese was a highlight for a change.
Facilities
7.0
The hotel offers basic facilities, but some enhancements could elevate the guest experience.
Convenient Location
Limited Dining Options
Richard
United Kingdom,
March
2024
8.0/10
The hotel's location is perfect for sightseeing in Kyoto and offers a great central spot to relax, chat, and enjoy drinks with friends. The rooms exceeded my expectations in terms of cleanliness and comfort, although I found them a bit chilly. The service, especially from the lovely ladies at breakfast, was top-notch, even without opting for cleaning services. While the dining experience needed more variety and an earlier start time for breakfast, the hotel's facilities were decent.
Rooms
8.0
The clean and comfortable rooms exceeded my expectations, but they felt a bit chilly.
Service
9.0
The service was fantastic; the staff was attentive and had sweet smiles. The ladies at breakfast were especially lovely.
Location
9.0
The hotel is centrally located, close to Shijo and Karasuma stations, making it convenient for exploring Kyoto and enjoying local restaurants.
Dining
6.0
The dining experience was average; while it was good for Japanese standards, it needs more variety and an earlier start time for breakfast.
Facilities
The facilities were decent but could be improved to enhance the overall experience.
David
United Kingdom,
August
2023
6.6/10
The hotel location is convenient, close to the center streets of Kyoto, and not far from the subway station. The room I stayed in was very small, with no space for luggage, making it a bit cramped for two people. The service was decent, with friendly staff at breakfast. The dining options had a mix of Western and Japanese food, but the variety could be improved. Overall, it was a satisfactory stay.
Rooms
5.0
The room was very small and lacked space for luggage, making it cramped for two people.
Service
7.0
The service was decent, with friendly staff, especially during breakfast.
Location
8.0
The hotel is conveniently located close to the center streets of Kyoto and not far from the subway station.
Dining
6.0
The dining options offered a mix of Western and Japanese food but lacked variety.
Facilities
7.0
The hotel facilities were satisfactory for a short stay.
Convenient location
Cramped room
Terry
United States,
July
2023
7.4/10
The hotel is conveniently located near both Shijo station and Karasuma station, making it perfect for sightseeing in Kyoto. The rooms were a bit small for two people and lacked space for luggage, but the air conditioning/heater quickly fixed the initial chilliness, although it could get stuffy. The service was pleasant, especially the ladies at breakfast, but could be a bit warmer. The dining options offered a mix of Western and Japanese food, but could use more variety. Overall, the hotel's prime location and friendly service offset some room limitations and dining shortcomings.
Rooms
7.0
The rooms were small and lacking storage space, but the air conditioning/heater helped regulate the temperature.
Service
8.0
The service was kind and the staff, especially at breakfast, had sweet smiles.
Location
9.0
The hotel's location near both Shijo station and Karasuma station is excellent for exploring Kyoto, and there are convenient dining options nearby.
Dining
6.0
The dining experience offered a mix of Western and Japanese food, but lacked variety.
Facilities
7.0
The hotel offers basic facilities; however, some improvements could enhance the overall guest experience.
Ben
United States,
June
2023
7.6/10
I had a mixed experience at this hotel. The rooms were a bit small but clean and new, although the air conditioning made it stuffy. The service was friendly, especially the ladies at breakfast. The location was central, close to transportation and perfect for sightseeing. The dining options were decent but could use more variety. Facilities were satisfactory.
Rooms
7.0
The rooms, while clean and new, were a bit small and lacking space to put luggage. The air conditioning initially made it chilly but then too stuffy.
Service
8.0
The service was friendly, particularly the ladies serving at breakfast.
Location
9.0
The hotel's location was very central, close to Shijo and Karasuma stations, making it convenient for exploring Kyoto.
Dining
7.0
The dining choices offered a mix of Western and Japanese food but lacked variety day to day. The quality was decent overall.
Facilities
7.0
The hotel facilities met basic needs and were satisfactory.
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